Privacy Policy

Love and Compassion in Action (LCA) is a Charity registered in England and Wales (Charity No 1146221).

LCA is committed to respecting your privacy and ensuring the personal information you have entrusted to us is held securely and used in a way that is legitimate and that you would reasonably expect. Personal information is data relating to you as a living identifiable person.

The LCA as a controller of personal data is subject to The UK -GDPR and Data Protection Act 2018 

This Privacy Policy explains how LCA processes and protects the personal information that is given to us. If you have any questions about this policy, please email or write to –


10 Gartmoor Gardens

Wimbledon Park, London                                                                                                              

SW19 6NY


We may collect personal information from you when you get in touch with us to receive updates about our charity work, make a donation, attend an event, or make an enquiry. You may give us these details by filling in forms or through our website.
We may collect the following information about you:

  • Personal identifiers such as your title, name
    • Contact details including postal address, post code, email and telephone number
    • Whether you are a UK taxpayer

We will use this information to send you our, newsletters and other communications that you have requested from us, according to your preferences. You can contact us at any time to change your preferences or opt out of any communications from LCA
We will also use your details to record and process your donations, send acknowledgement letters and thankyou cards, and claim Gift Aid, if applicable. From time to time, we will provide you with information about upcoming events and resources. We will also keep records of communications with us, including enquiries and complaints. If you make a significant donation to our work, we may contact you to discuss your interests and specific areas of our work. We will only communicate with you based upon your consent. 

While carrying out support for our charitable objectives we may analyse some of the personal data to review and to identify general observations and trends. This helps us to personalise our contact and giving with partners and send appropriate communications to the right people, ensuring that we are stewarding our resources well.

We will never trade or sell your personal information to third parties. We only collect data that is relevant and limited to the purpose(s) we have told you about. LCA may be under duty to disclose your personal information where required to comply with any legal obligation.

LCA will only keep your personal information for as long as it is required and in accordance with statutory requirements. For example, HMRC requires that we keep a record of your name, address and Gift Aid declaration for six years from the date of your last donation. Where the information is no longer required, we will ensure that it is disposed of in a secure manner.

If you have indicated that you do not wish to hear from us in the future, we will keep the minimum information necessary to ensure we avoid contacting you any further.

We are committed to holding your information securely. To prevent unauthorised access or disclosure, we have put in place several administrative and technological safeguards. These include use of passwords, restricted access, technical and physical security. The only people who access your data are those who have been nominated and any debit or credit card details which we receive via our website are passed securely to our payment processing partner, according to the Payment Card Industry Security Standards.

You can ask for a copy of the information we hold about you at any time. Please email or write to the Friends Trustee at 10 Gartmoor Gardens , Wimbledon Park ,London SW19 6NY  with details of the information you would like to see and proof of your identity.

You can also ask us to stop using your data or to delete some information from our records, although we will need to keep a record of any donations you have made to us over the last seven years. Please let us know if your contact details change or if there are any other changes to the information, we hold on you. We will promptly correct any information on our records. If you have any concerns about the data we hold or how we process it, please contact us using the details above. 

For more information about your information rights visit WWW.ICO.ORG.UK

This policy was last updated in October 2023 and will be reviewed on a regular basis. The terms of this policy may be updated at any time for example, in the event of changes in law and how we operate. If there are any significant changes to this policy, we will let you know by email or in writing.